Privacy policy

1. Data controller

Conecta Solutions Soft (https://conectasolutions.lat) is responsible for processing personal data collected through this website. You can contact us at hola@conectasolutions.lat .

2. Legal framework

Data processing complies with applicable data protection laws in Colombia, including Law 1581 of 2012 and related regulations, as well as general privacy principles for international visitors.

3. Data we collect

• Voluntary contact data: email, phone, or message when you write via email, WhatsApp, or forms.
• Technical browsing data: IP address, browser type, pages visited, and interaction events when you accept marketing cookies.
• Essential cookies: required for basic site functionality and security.

4. Cookies and Meta Pixel

With your prior consent, we use the Meta Pixel (Facebook/Instagram) to measure visits, conversions, and advertising campaign performance.

You can accept, reject, or change your consent at any time from the Cookie settings link in the footer.

5. Purposes of processing

• Respond to commercial and support inquiries.
• Measure and improve the website experience.
• Analyze digital marketing campaign performance (with consent).
• Comply with applicable legal obligations.

6. Your rights

You have the right to access, update, rectify, and delete your data, revoke authorization, and file complaints with the relevant data protection authority. To exercise these rights, email us at hola@conectasolutions.lat with your request.

7. Retention and security

We retain data as long as necessary for the described purposes or as required by law. We apply reasonable technical and organizational measures to protect information against unauthorized access.

8. Changes to this policy

We may update this policy. We will publish the current version on this page with the corresponding update date.